---
title: COVID-19 Update on Property Management Services
description: As July 2020, we have been accepting visitors to our fourth floor for drop-offs or pick-ups. Learn more about what we're doing during this time.
image: https://4820309.fs1.hubspotusercontent-na1.net/hubfs/4820309/Tribe2022/blog/1.-covid-19-update.png
---

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# COVID-19 Update on Property Management Services

**Updated in September 2020:**

Our office is beginning to reopen!

As of Monday, July 6, we have been accepting visitors to our fourth floor for drop-offs or pick-ups at our entrance.

If you plan on visiting the office, please limit your number of visits and be mindful of physical distancing rules. Remember, we're also just a phone call or message away!

With most of our staff continuing to work from home to provide you with Community Management with Heart, you can always reach us through the Tribe Home Community Platform, email or phone.

We continue to take a cautious approach to our working environment to support physical distancing and the well-being of both you and our staff. As a friendly reminder, we have a no-cash policy here at Tribe. Please do not bring cash into our office for your health & safety.

We can't wait to see you soon!

Please contact us via DM, or by phone 604.343.2601 or email [info@tribemgmt.com](mailto:info@tribemgmt.com).

**NOTE:** Tribe clients should activate their online accounts on [Tribe Home Community Platform](https://tribemgmt.com/tribehome) to ensure they don’t miss any communication.

### COVID-19 + Your Strata Community

![](https://4820309.fs1.hubspotusercontent-na1.net/hub/4820309/hubfs/Imported_Blog_Media/TribeCOVIDbuildingposter_small-232x300.jpg?width=232&height=300&name=TribeCOVIDbuildingposter_small-232x300.jpg)

Learn what you can do to protect you and your community and stay informed.

[Download Poster](https://4820309.fs1.hubspotusercontent-na1.net/hubfs/4820309/Tribe2022/blog/TribeCOVIDbuildingposter_small.jpeg)

### Tribe COVID Memo to Councils

![](https://4820309.fs1.hubspotusercontent-na1.net/hub/4820309/hubfs/Imported_Blog_Media/Memo-to-councils-233x300.png?width=233&height=300&name=Memo-to-councils-233x300.png)

We are currently reviewing our business plan in order to ensure the continued delivery of management services to your community during this time of uncertainty.

We are strongly encouraging owners to sign-up for Pre-Authorized Debit (PAD) to ensure the strata corporation receives timely payments.

[Learn More](https://4820309.fs1.hubspotusercontent-na1.net/hubfs/4820309/Tribe2022/blog/TribeCovidmemotocouncils-March12.pdf)

### Tribe COVID Memo to Owners ![](https://4820309.fs1.hubspotusercontent-na1.net/hub/4820309/hubfs/Imported_Blog_Media/Lettertoowners-231x300.png?width=231&height=300&name=Lettertoowners-231x300.png)

Don’t Miss Important updates regarding your building or community.

Please make sure we have a current email for you and to activate your Tribe Home! Community Platform.

We will be posting all communication through Tribe Home! Community Platform.

[Learn More](https://4820309.fs1.hubspotusercontent-na1.net/hubfs/4820309/Tribe2022/blog/TribeCovidmemotoowners-March12.pdf)

### Elevator Limit 2 People

![](https://4820309.fs1.hubspotusercontent-na1.net/hub/4820309/hubfs/Imported_Blog_Media/Elevator-2-people-231x300.png?width=231&height=300&name=Elevator-2-people-231x300.png)

Dear residents, with current restrictions on gatherings and social distancing, we ask that you limit elevator rides to two people in order to allow the recommended space between you and your neighbour.

Thank you for your understanding during this time.

[Learn More](https://4820309.fs1.hubspotusercontent-na1.net/hubfs/4820309/Tribe2022/blog/ElevatorLimit2PeopleNotice_LearnMore-1.pdf)

### Tribe Memo to Rentals

![](https://4820309.fs1.hubspotusercontent-na1.net/hub/4820309/hubfs/Imported_Blog_Media/TribeCovidmemotorental-231x300.png?width=231&height=300&name=TribeCovidmemotorental-231x300.png) 

Don’t Miss Important updates regarding your building or community.

Please make sure we have a current email for you and to activate your Tribe Home! Community Platform.

We will be posting all communication through Tribe Home! Community Platform.

[Learn More](https://4820309.fs1.hubspotusercontent-na1.net/hubfs/4820309/Tribe2022/blog/TribeCovidmemotorental-March12.pdf)

 

### ***Tribe Home!* for Tribe FAQs**

1. How do sign up to Tribe Home?

- Signing up is quick & easy!  
- View the Tribe Home Invitation in your email to set up a secure password and get instant access.  Can’t find your email invitation? No problem! You can request a new invitation [here](https://app.tribehome.com/invite)

2. I can’t remember my how to login – how do I do this?

- If you already have an invitation and activated your account, you can go to the [login page](https://app.mybazinga.com/login-tribe) to sign in
- It may be helpful to save this page in your bookmarks.

3. I forgot my password; how can I get a new one?

- Never fear. We’ve had to use that password reset button a few times ourselves!
- Select “Community Login” in the top right corner of the navigation bar on this page.
- This will take you to the [login page](https://app.tribehome.com/login). Here you can select “Forgot password?” under the black “Sign In” button. Check your email for a link to change your password and sign in from there. 

 

#### Need technical assistance?

Our friendly Support Team is available via [support@tribehome.com](mailto:support@tribehome.com) or by phone - 604.343.2601x to answer any Tribe Home related questions.

 

## Related Articles

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### [New Online Payment Option on Tribe Home](https://blog.tribemgmt.com/tribe-home-online-payment)

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### [Tribe’s Secrets to Successful Strata Communication](https://blog.tribemgmt.com/strata-communication-secrets)

[read more](https://blog.tribemgmt.com/strata-communication-secrets)

[![](https://4820309.fs1.hubspotusercontent-na1.net/hub/4820309/hubfs/Tribe2022/blog/1.-tribe-property-management-staff.jpeg?width=352&name=1.-tribe-property-management-staff.jpeg)](https://blog.tribemgmt.com/tribe-offers-property-management-staff-a-collaboration-and-innovative-culture)

### [Tribe Offers Staff a Collaborative and Innovative Culture](https://blog.tribemgmt.com/tribe-offers-property-management-staff-a-collaboration-and-innovative-culture)

[read more](https://blog.tribemgmt.com/tribe-offers-property-management-staff-a-collaboration-and-innovative-culture)

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